ibis Budget - Campbelltown

Fantastic place to stay for a couple of nights. A bit off the track (we were heading to MacArthur) which also made it really quiet. The room was small, which we expected and was just fine. It faced the bush which meant it was extra quiet. The room is an older style, the bathroom is super small (which I absolutely expect at a Ibis Budget) and like a caravan bathroom. Didn't phase us at all. Ibis Budgets anywhere in the world are always full of surprises. Very clean, had everything we needed for our stay. Staff are lovely and friendly.

The young lady at reception was absolutely delightful and very helpful, she even helped my husband take our 2 bags around to our room while I went back to the car to get something, as we are both slightly disabled that just blew us both away as it is never happened to us before we are so grateful and thanked her for her kindness. OMG your bed was the best ever so comfortable we slept like logs, as we travel quite a lot but this is the first bed that we have found to bed the BEST 💯 out of 💯.

The staff were very friendly and the room was very clean and tidy and I was even allocated an accessible room which was a surprise. And It was also great that the hotel was not to far from maccas and a servo And as I have cerebral palsy at breakfast the next morning the staff were so kind and helpful even a fellow guest helped me with my breakfast as my hands were shaking a bit I will definitely stay there again.

I had to call the hotel ahead of time to advise that we were a late check in and a couple of hours later the hotel called to check in to see how we were travelling and to finalise the payment for the late check in. The staff were exceptionally friendly, pleasant, caring and were sure to wish us safe travels as it was the Easter weekend. I have not had such pleasant dealing with hotel staff in a long time and the team at this hotel should be proud of their excellent customer service and communication skills. I could not fault them. The free onsite car parking was a bonus and was easy to navigate. The hotel location was excellent for us as we came straight off the freeway and had to get back onto the freeway the next morning so this location was perfect.

Staff were all friendly and professional - I met possibly 5 staff members. The availability of "public" microwaves and toasters was a wonderful bonus. Rooms were quiet. Breakfast for "continental" - I expected a packet of cereal and carton of milk and 2 slices of bread. Instead a great spread of yoghurt!!!! fruit, juice, raisin toast, plus ordinary bread - all over expectation.